The right choice of CRM or ERP makes a difference in how your business will meet the strategic goals of the company. For 360-degree valuable insights into your business operation and planned management solutions for sales, marketing, and customer services, Microsoft Dynamics is the best customer relationship management platform to choose. With its global value and usage, Microsoft dynamics CRM partners and CRM 365 can prove to be gate openers of a multitude of growth opportunities. This CRM offers rich and easy to use features that are specially designed to give your customer retention boost. Following are some of the major reasons for choosing Microsoft Dynamics CRM.
Customisable
MS dynamics understands that every business is different, which is why this CRM can be implemented easily according to the requirements. You can customize the features of your CRM so that you won’t need to invest in anything that is not needed. You can add new capabilities, personalization tools, new windows, automated tasks, and even create a customized dashboard along with integrated applications. You can save more data with the help of Microsoft .NET Framework and integrate more apps on the Microsoft platform with the web services. From planning and communicating on a single project to enhance the sales process, everything is under your control.
Flexibility and Scalability
Another reason to choose MS dynamics 365 CRM is its flexibility. Without paying any extra cost, you can manage relationships with your customers as well as with partners, contractors, and suppliers. You can choose the size of the CRM you want to depend on the features and tools you need and expand it once you have broadened up the business. For example, if you use cloud storage in your CRM, you will pay for only the space you need. You can increase or decrease the capabilities whenever you need.
Integration
The MS Dynamics CRM can be easily integrated with Microsoft Outlook and Office 365 so that you can easily manage your files, data sharing, email automation, and communications integrated on a single platform. Your clients can contact you on the same platform where you will be storing their data. This makes it all easier for accessing certain customers when you are adding them to be a part of your marketing campaign.
Other Reasons to Choose Microsoft Dynamics
Security: Microsoft Dynamics CRM complies with the EU privacy criteria that makes it the best platform for businesses to store their customers’ data as well as other information of clients and projects.
Value: Organizations, press, users, analysts, and different other industries who have experience with MS Dynamics CRM has rated it to be the most valuable platform in terms of its features, services, ease of use, training, implementation, and maintenance.
Familiarity: MS Dynamics has a familiar user interface and dashboard makes it easy for everyone in the organization to understand and use it without any trouble.
Business Insights: This CRM will give you the most valuable business insights that help your organization to grow. You can manage sales forecast, keep a track of customer patterns, and check the targets to achieve. Must Read: How To Become A Microsoft Business Partner?
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